Your privacy
Privacy Policy
How HYPHNLabs collects, uses and protects information when you visit this website or contact us.
Last updated:
Who we are
HYPHNLabs operates hyphnlabs.com, a website introducing our media, products and open-source projects. This policy explains how we handle information when you visit this website or contact us. For privacy questions, email [email protected].
Information we collect
You can browse this website without creating an account. We do not offer a checkout, comments, uploads or a contact form on this site.
- Information you send us. If you email us, we receive your email address, name if provided, message and any attachments. Please share only what is needed for your enquiry.
- Technical information. Hosting and security providers may process your IP address, browser and device details, requested pages and request times to deliver the website, detect faults and prevent misuse.
- Optional usage information. If you allow analytics, we receive information about page views, referral sources, device types, approximate location and selected navigation or portfolio interactions. Our custom analytics events do not include names, email addresses or the contents of messages you send us.
How and why we use information
We use information to respond to enquiries, operate and protect the website, understand which pages are useful and improve the experience. We do not use this website to make automated decisions that have legal or similarly significant effects on you.
Where UK or European data protection law applies, we rely on your consent for optional analytics, our legitimate interests in answering enquiries and running a reliable, secure website, and legal obligations where we are required to retain or disclose information. You can withdraw analytics consent at any time.
Optional analytics
We use Google Analytics 4 to understand website use and improve its content and performance. It loads only after you choose Allow in the analytics notice. Choosing Decline keeps analytics off and does not restrict access to the website.
Advertising features and ad personalisation are disabled in our website configuration. To change or withdraw your consent, use Analytics settings below and choose Decline. This stops further analytics collection on the site; it does not undo processing that took place before withdrawal. More information is available in Google's Privacy Policy.
Cookies and local storage
We store your analytics preference in your browser so that we can remember your choice on future visits. It remains there until you change it or clear your browser's site data. This preference storage is used to honour your choice, rather than to track browsing activity.
If you allow analytics, Google Analytics may set measurement cookies, such as _ga and _ga_*. These help measure visits and interactions. Withdrawing consent stops the analytics tag and attempts to remove the site's accessible analytics cookies. You can also delete cookies and local storage through your browser settings; doing so may cause the analytics notice to appear again.
Who we share information with
We do not sell or rent your personal information. Information may be handled by providers that support website hosting, security and email, and by Google when you allow analytics. We may also disclose information when required by law or when necessary to protect legal rights and investigate misuse.
Some service providers may process information outside the UK or your country of residence. Their processing locations and transfer arrangements depend on the service. Where applicable law requires safeguards for an international transfer, those may include an adequacy decision or standard contractual clauses. Contact us for information about the arrangements relevant to your enquiry.
How long information is kept
We keep correspondence for as long as it is needed to handle your enquiry, maintain a relevant record or meet a legal obligation. Retention depends on the purpose, whether the matter remains open and any applicable record-keeping requirements. Technical and analytics information is subject to the relevant provider's retention settings and policies. You can contact us to ask about information relating to you or request its deletion where applicable.
Keeping information secure
We take reasonable steps to protect information against unauthorised access, misuse and loss, including limiting access to people and services that need it. No website, email service or method of storage can guarantee absolute security. Please do not send passwords, payment details or unnecessary sensitive information by email.
Other websites
Portfolio cards, repositories, book and social links may take you to other websites. This policy applies to hyphnlabs.com; each linked website or service has its own privacy policy and terms. Review those policies before providing information or signing up there.
Your choices and rights
Depending on your location and the basis on which information is processed, you may have rights to access, correct or delete your personal information, restrict processing or receive a portable copy. These rights are subject to applicable legal conditions.
You can object to processing based on legitimate interests. You can also withdraw consent for optional analytics at any time. To make a request, email [email protected]. We may ask for information needed to verify your identity and understand your request.
If you have a concern, please contact us. You also have the right to complain to the relevant data protection authority. In the UK, this is the Information Commissioner's Office.
Children's privacy
This website is not designed to collect personal information from children. If you believe a child has sent us personal information, contact us so that we can consider and address it.
Changes to this policy
We may update this policy when the website or our information handling changes. The date above identifies the latest version. For questions about this policy, contact [email protected]. You can also read our Terms of Use.